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Lyft pulls electric bikes from three US cities after user complaints of unexpectedly strong brakes

Lyft pulls thousands of electric bikes from three US cities after users say unexpectedly strong brakes threw them over the handlebars

  • Lyft has removed electric bikes from NYC, San Francisco and Washington, D.C.
  • Users were being flipped over the bikes’ front handlebars due to strong brakes
  • Lyft-owned Motivate operates Citi Bikes, Ford GoBike and Capital Bikeshare

Lyft has removed thousands of electric bikes from city streets after users reported experiencing unexpectedly strong brakes.

In some cases, users were flipped over the front handlebars as a result of the issue. 

Electric bikes have so far been pulled from New York City, San Francisco and Washington, D.C.  

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Lyft has removed electric bikes from city streets after users reported experiencing unexpectedly strong brakes. In some cases, users were flipped over the handlebars

Lyft has removed electric bikes from city streets after users reported experiencing unexpectedly strong brakes. In some cases, users were flipped over the handlebars

WHERE ARE LYFT BIKES AVAILABLE? 

Motivate, the firm bought by Lyft,  operates many of the largest bikeshare systems in North America, including: 

Citi Bike (New York)

Ford GoBike (San Francisco Bay area),

Divvy (Chicago)

Blue Bikes (Boston metro area)

Capital Bikeshare (Washington, D.C. metro area)

BIKETOWN (Portland metro area)

CoGo (Columbus, Ohio)

Nice Ride (Minneapolis).

The ride-hailing firm owns Motivate, which operates bike share systems across the U.S., including Citi Bike, Ford GoBike and Capital Bikeshare. 

‘We recently received a small number of reports from riders who experienced stronger than expected braking force on the front wheel,’ Citi Bike said in a blog post. 

‘Out of an abundance of caution, we are proactively removing the pedal-assist bikes from service for the time being. 

‘We know this is disappointing to the many people who love the current experience — but reliability and safety come first,’ the firm said.

Citi Bike is now working to replace electric bikes with standard bikes so that service isn’t interrupted in affected areas.

There may still be electric bikes available at Citi Bike docks, but users will be unable to rent them. 

Instead, Citi Bike encourages users to take out standard bikes for rent, of which there are about 17,000 in service. 

Prior to the announcement, dozens of Citi Bike riders had experienced issues with the electric bicycles in New York City. 

Lyft owns Motivate, which operates bike share systems across the U.S., including Citi Bike, Ford GoBike and Capital Bikeshare. The firm is temporarily suspending e-bike service

Lyft owns Motivate, which operates bike share systems across the U.S., including Citi Bike, Ford GoBike and Capital Bikeshare. The firm is temporarily suspending e-bike service

Lyft last year acquired Motivate, the operator of Ford GoBike (pictured). The firm soon expects to roll out new electric bikes to replace the old ones that can be accessed with a QR code

Lyft last year acquired Motivate, the operator of Ford GoBike (pictured). The firm soon expects to roll out new electric bikes to replace the old ones that can be accessed with a QR code

At least four people riding electric City Bikes received medical treatment after they were injured by unexpectedly strong brakes on the bicycles, which vaulted them over the front handlebars, according to the New York Daily News

‘I tapped the brake and I just went flying,’ Bill Somers, a New York City resident, told the Daily News. 

‘I went over the handlebars and flew like 6 feet in the air.’

Somers ended up with a broken hip as a result of the incident that will take several months to heal, the Daily News reported.  

Electric Citi Bikes were introduced in New York City in August.

The bikes can accelerate up to 18 miles per hour and require users to first pedal in order for the motor to engage. 

Lyft said it will soon roll out a new electric bicycle design to replace the old version.

‘The new bike model will be accessible just by scanning a QR code and overall will be more fun to ride,’ Lyft and Motivate-owned Citi Bike said in a statement.

‘In the meantime, we will quickly replace the pedal-assist bikes with classic pedal bikes.’ 

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Written by Angle News

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